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Frequently asked questions
Vaccination PolicyAppointments & BookingLaboratory ServicesPEME & APE ServicesPhilHealth & Healthcare ProgramsContact & General InformationPrivacy & Data ProtectionPayment Methods
Price Disclaimer
Vaccine prices may vary without prior notice due to changes in supplier costs, vaccine brand availability, and market conditions. The final price will be confirmed by the clinic upon order verification and scheduling.
Vaccination Services Policy
Clinic Vaccination
Vaccinations are administered at the clinic by qualified healthcare professionals.
Home Vaccination Services
Patients who prefer vaccination at their residence or workplace may contact the clinic in advance to inquire about availability, scheduling, service coverage areas, and applicable fees.
No Vaccine Release or Delivery
Vaccines are not released directly to patients and are not shipped through courier or third-party delivery services. All vaccines must be administered by qualified healthcare professionals to ensure proper handling, storage, and patient safety.
Return & Refund Policy
No Returns or Exchanges
Due to the nature of vaccines and strict storage requirements, all sales are final. Vaccines cannot be returned, exchanged, or refunded once released from the clinic.
Order Cancellation
All paid and confirmed vaccine orders are considered final and cannot be canceled, modified, or refunded. This policy is necessary to maintain vaccine quality, inventory control, and compliance with storage and handling requirements.
Order Accuracy
Please ensure that all order details are correct before making payment. By confirming and paying for your order, you acknowledge that the information provided has been reviewed and verified. All confirmed and paid orders are final and cannot be modified, exchanged, or refunded.

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